Hello Michael:

I wanted to take a moment to thank you for meeting with my mom and I on Wednesday.  I truly cannot express to you how much it meant to us both that you allowed us ample time in your office to answer repeated questions and concerns.  I realize that proper allocation of your time as an attorney is imperative, but you maintained an astounding level of respect for my issues despite the length of time it took to listen and responded thereto.  For that “over-and-beyond” demeanor that you displayed, I am grateful and appreciative.  I was absolutely impressed with your professionalism and candor.  I feel confident in both you and Todd, and I could not be more pleased with my representation decision.  Thank you again.
Very truly yours,
Veronica Trubell